1. Introduction
This Privacy Policy describes how It's Buzzing, LLC ("It's Buzzing," "we," "us," or "our") collects, uses, processes, stores, and shares information when you access or use our websites, applications, software, and related services (collectively, the "Services").
By accessing or using the Services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.
This policy applies to all users, including businesses, ambassadors, team members, administrators, and end users interacting with campaigns, referrals, or rewards.
2. Information We Collect
We collect information in several ways, including information you provide directly, information generated through your use of the Services, and information from third-party integrations you choose to connect.
2.1 Information You Provide Directly
Account Information:- Name, email address, phone number
- Login credentials
- Account role (business owner, team member, ambassador)
2.2 Automatically Collected Information
When you use the Services, we automatically collect certain technical and usage data, including:
2.3 Referral, Campaign, and Rewards Data
We collect and generate data related to:
2.4 Payment Information
Payments are processed by third-party payment providers (Stripe). We do not store full credit card numbers or banking credentials. We may retain limited billing metadata such as:
3. How We Use Information
We use the information collected to:
3.1 Mobile App Disclosures (WebView + Native)
If you use our mobile app (Capacitor WebView wrapper), we may collect or process:
We do not collect your device's precise location unless you explicitly grant permission.
4. AI and Automated Processing
We use artificial intelligence and automated systems ("AI Tools") to assist with:
AI Tools process user-provided data and platform activity data. AI-generated content is assistive only. Users remain solely responsible for reviewing, approving, and using generated content.
We do not use AI to make legal, medical, or financial decisions.5. Information Sharing
We may share information in the following circumstances:
5.1 Between Platform Participants
Information may be shared between businesses, ambassadors, team members, and customers as required to facilitate referrals, campaigns, and rewards.
5.2 Service Providers
We share information with trusted vendors who perform services on our behalf, such as:
These providers are authorized to use information only as necessary to perform services for us.
5.3 Legal and Safety Reasons
We may disclose information if required to comply with law, regulation, legal process, or to protect the rights, property, or safety of It's Buzzing, users, or others.
5.4 With Your Consent
We may share information with third parties when you explicitly authorize us to do so.
5.5 No Sale of Personal Data
We do not sell personal information.6. Business Data Responsibility
Businesses using the platform act as data controllers for the contacts they upload or communicate with. It's Buzzing acts as a service provider / data processor.
By using the Services, businesses represent and warrant that they have obtained all necessary permissions, consents, and lawful bases to collect and use personal data.7. Cookies and Tracking Technologies
We use cookies and similar technologies to:
You may control cookies through browser settings; however, some features may not function properly without cookies.
8. Push Notifications
If you opt in to push notifications, we store a device token associated with your account. You can disable notifications at any time in your device settings or within the app. Disabling notifications may affect your ability to receive time-sensitive alerts.
8. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no system is completely secure, and we cannot guarantee absolute security.
9. Data Retention
We retain information for as long as necessary to:
Retention periods may vary depending on data type and legal requirements. Financial records may be retained for tax and regulatory compliance.
10. Data Deletion and Account Closure
You can request account deletion and data removal by emailing privacy@itsbuzzing.com or visiting https://itsbuzzing.com/data-deletion. We will process deletion requests consistent with applicable laws and may retain limited records as required for compliance or security.
11. Google API Services User Data Policy
If you choose to connect your Google account to It's Buzzing (e.g., for Calendar scheduling, Gmail CRM integration, or Google Sheets export), our use and transfer of information received from Google APIs to any other app will adhere to [Google API Service User Data Policy](https://developers.google.com/terms/api-services-user-data-policy), including the Limited Use requirements.
11.1 Information We Collect via Google APIs
When you connect your Google account, we may access the following data based on the permissions you grant:11.2 How We Use Google Data
We use this data strictly to provide the integrated features you have enabled. For example, we use Gmail access only to send emails you compose in our CRM and to show you relevant thread history. We do not use Google user data for advertising or sell it to third parties.11.3 Data Storage and Deletion
Google tokens are stored securely (encrypted at rest). You can revoke our access to your Google account at any time via the Integrations page in your dashboard or through your [Google Security Settings](https://myaccount.google.com/permissions). Upon revocation, we will delete all stored tokens and refresh tokens associated with your account.12. Your Rights and Choices
Depending on your location, you may have rights to:
Requests may be submitted to privacy@itsbuzzing.com
13. Children's Privacy
The Services are not intended for children under 13. We do not knowingly collect personal information from children under 13.
14. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Effective Date."